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Mutli-life Disability Insurance Discounts: One of Your Best Marketing Strategies (Part I)

  by  DIBroker East
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Writing multiple lives at the same work place or in the same association can bring the costs down for your clients—while still maintaining all of the advantages of an individual policy.

In this blog I will focus on the most common and most basic approach, writing three (or sometimes two) lives at the same place of employment. Later blogs will discuss simplified and guaranteed standard issue policies.

Offering a discount to your clients can be one of the most effective marketing tools available to you. Lower premiums in general tend to increase sales, but effective marketing of discounts can add an additional incentive to your clients to act. Everyone likes to believe that she has gotten a good deal.

In the individual disability insurance market, most cases are individually priced and underwritten. For example, a physician who applies for a policy will see rates based on his or her specialty, age, state, tobacco use and health issues if any. All of the factors that go into policy construction, including the elimination period, benefit period and riders will also affect the premium. But the cost of each of those factors has to be filed with the state insurance commission. The premium will be determined by the rates filed in that state. The premium will not fluctuate year to year as it can with Group Long Term Disability (LTD). For Non-cancellable, guaranteed renewable products, the premium will then be fixed for the life of the policy (usually to age 65 or 67—thus the stringent medical and financial underwriting up front).

The premiums for Group LTD on the other hand, are determined not only by the policy series available at the time, but also by the characteristics of the group. The larger the group, the lower the premium generally. Other factors can come into play, but because the group contract typically is renewed each year, the carrier has much more leeway to negotiate on premium for cases that they want.

Discounts in the individual market exist as well, but the rules are more clearly defined. In the past these discounts were almost always unisex rates (so women typically saw a big discount and men a smaller discount since DI policies for women cost more than for men). More recently, a number of carriers have done away with unisex rates. This trend has been especially prominent in the resident market.

Many carriers offer a 10%, 15%, or 20% (it varies by carrier) discount with as few as two or (usually) three lives. For example, Standard Insurance Company will issue a 10% gender discount on as few as two lives, when they are both owners (at least 20% ownership) and the premium is at least $5,000. Or they will offer a 10% gender distinct discount with three lives at the same place of employment.

Principal Financial Group will issue multi-life premiums that are unisex in pricing and that offer a 20% discount. For female applicants the discount can be as much as 40%!

Ameritas offers either a 15% gender distinct discount with three lives – but the discount goes up to 20% if it is employer paid or if there is 100% participation.

While individual disability insurance policies, even those with a discount, will almost never compete on premium with a group LTD plan, individual policies offer their own unique benefits, including, typically, better policy definitions, ease of portability, and freedom from being governed by ERISA.

Typically three cases need to be submitted together to start the discount, but there are exceptions sometimes to this rule. If one case is submitted, the other two can be added within the six months or a year depending upon the carrier. Once the discount is established, going forward new cases can be added to an existing multi-life case. Some carriers have become rather aggressive in allowing any producer to add to an existing multi-life case with the discount and other carriers are more restrictive, requiring each producer to obtain his or her three clients to get the discount.

Association discounts also exist, but are much less common than in the past. Most carriers have not have good success with association discounts, but there are some still out there. Both Principal and Ameritas, for example, still have some association discounts. They are 10%, gender distinct. To start a new one the producer would typically have to show that he or she is endorsed by the association and will have to have a marketing plan. Usually, the association discounts are limited to one state, but in our industry there are always exceptions.

In the physician resident market right now only MassMutual and Ohio National offer unisex rates on residents, but we expect that to change in the coming years. All of the other carriers who were offering unisex rates to physician residents have moved to gender distinct rates because they were receiving more female applicants than they had priced for. This market has become very competitive and has essentially developed its own rules when it comes to discounts—it is hard to write a case in that market without a discount. The discount rules for residents have changed frequently in the last few years, so best to call us if you have questions about that market.

So the next time you are discussing the need for disability insurance with a client, ask for referrals: with three (sometimes two) lives you can bring the premium down for that client and potentially generate more sales for yourself.

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Filed under: Disability Insurance, Training Tagged as: disability insurance

How To Be Successful Selling Disability Insurance

  by  DIBroker East
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Step 1: Establishing the need

“What would happen to your lifestyle if you were sick or hurt for a year or more and could not work?”  This simple question or some variation of it, such as “Can you afford to retire right now?” is the first step in the sales process.

Disability insurance must be sold.  No one likes to think about being sick or hurt.  If you wait for someone to ask for it, you can usually expect health concerns that will make underwriting difficult.  So you must help your clients to consider an unpleasant scenario—not being able to work.  From there, a quick tour of their financial situation will show that most clients not only have little in savings, but have significant debt.  A loss of income for even a few months would be devastating for most Americans.

A story at this point about someone who really needed their disability insurance and how helpful it was is often useful.

If the need is firmly established in the client’s imagination, then getting a quote and discussing the policy becomes easy. Solutions are meaningful only when a perceived problem exists.

Be proactive. If you effectively create the need for owning Disability Income Insurance, then the probability of a sale goes way up. Once the need is created then a solution or a disability proposal can be presented. The fact that a need was filled also increases the likelihood that the policy stays in force and does not lapse.

As a point of interest, a lesson can be learned from the “old pros” who sell large amounts of Disability Insurance.  First, they are passionate about selling Disability Income Insurance and secondly, they always talk to all their clients about the need. So have conviction and always remember to develop the need before the solution is presented.

Step 2: Income as the basis of all financial planning

As an agent marketing Disability Income Insurance you must understand why it is so critical to protect your client’s income. Without income, all else can be lost – your ability to feed your family, make the house payment, the car payment, tuition for the kids, and investments that will sustain you during retirement. In short, you must have income to protect your lifestyle.  If you need your income, you need to protect it. A practical way to get your client to fully understand the critical nature of protecting income would be to ask a series of probing questions.

How long would your income continue if you had an accident or a serious sickness?

At this point you could show your client a sales piece that illustrates the earnings potential they have:

If your income stopped because of an accident or a sickness, how long would it be before this would be a problem – 3 months, 6 months, a year?

At this point you could show the client some statistics on claims:

Prepare your client for the cost.  In the world of cheap 20 year term life insurance policies, disability insurance can seem expensive.  We tell clients to expect to pay between 1.5% and 3% of their income for a high quality policy.  This moment is a great time to use Job A, Job B—a sales presentation idea that is almost as old as disability insurance.

The client has a choice between Job A—which pays 100% of salary if well and 0% if sick or hurt—and Job B which pays 98% of the salary if well and 60% if sick or hurt.  No one ever picks Job A when presented like this.

Which job would YOU rather have?

Step 3: The Mechanics

Once we have established the need and the importance of protecting income, then we can move on to the mechanics which are as follows.

  • Fact – finding
  • Council with us to create a solution – the formal proposal.
  • The formal presentation
  • Repeat or reinforce some statistics or catchy sales idea

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Filed under: Learn Tagged as: disability insurance, marketing, sales ideas

A Sweet Solution: Disability Income Insurance with Return of Premium

  by  DIBroker East
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A Guest Blog by Andrea Blanchard, ALMI, ACS, Regional Sales Manager, Assurity Life Insurance Company

Andrea BlanchardThere I was, excitedly waiting to take a piece of candy from Mrs. Bush’s treat bag.  I love candy!!  Mrs. Bush was my first grade teacher and all-time favorite.  Yes, my turn!  I walked up to the bag, slowly peaked in, and selected what was surely the finest treat.  However, my joy was soon dashed by a series of mixed emotions.  The kid right after me grabbed a whole handful of candy – and got to keep it all!  Why the nerve of that boy!  So greedy!  Why didn’t I think of that?!  I will never forget that moment.  Up until then, I NEVER dreamt of taking or asking for more than what was presented.

Over the years I realized it’s not wrong to want more.  Wanting more is one of the fundamental forces behind passion and purpose.  So, what’s my passion?  Well, those who know me might say it’s still candy.  Seriously, I recently celebrated my 39th birthday and it was full-on candy themed with giant 6’5′ lollipop decorations.  While I do enjoy candy of all types and flavor, it’s not my passion.  What gets me up in the morning and keeps me going is my drive to help other people.

Insurance is a wonderful and highly under-rated solution that can accomplish many goals.  A typical family has insurance on their car, house…even their cell phone!  What’s alarming is these individuals rarely think about their most valuable asset, the ability to earn an income.  Many are leaving their financial well-being and that of their loved ones at risk.  A 2014 study by the Council for Disability Awareness showed that overall, only 43% of working consumers report having income protection[1].  And why is this?  The two most common obstacles are “it’s too expensive” and “it won’t happen to me.”

Not having protection can be even more expensive.  Would turning to retirement accounts, educational funds, or other savings place your client’s financial goals at risk?  If your client were to become hurt, sick and unable to work – wouldn’t they still want more out of life?  Income protection is the foundation of a solid financial plan.  If cost is a concern, a plan can be tailored to fit the exact needs of your client. Adjustments can be made to the benefit period, elimination period, base coverage or riders to reduce the premium.

As far as “it won’t happen to me” goes, there is a fantastic solution.  It’s the Return of Premium rider.  If a disability does not occur – that’s great!  Your client will get their money back and was fortunate enough to never experience the physical, emotional or financial hardship of not being able to work.  Here’s a case study:

Mrs. White, the Nurse

Age: 30
Occupation Class: 3A
Income: $62,000
Family: Primary breadwinner, married with two kids
Monthly benefit: $3,430
Monthly premium: $103.90 (2% of salary, includes riders – $56.09 without return of premium rider)

  • $1,700 base and $1,730 Supplemental DI Rider
  • 90-day elimination period and a 2-year benefit period

Also Included:

  • Guaranteed Insurability Rider – provides options to increase coverage in the future
  • 2 years Residual Disability Benefit Rider – may allow for continuation of benefit, even if part-time work is resumed
  • Retroactive Injury Benefit Rider – additional benefit paid when disability is due to an injury
  • Return of Premium Benefit Rider

ROP amount at Age 65 (retirement) is $43,154!!

The bottom line is, people are never saving enough.  This is a solution that helps your client protect their income now or provide money at retirement.  When I was in first grade, I never really thought about asking for more than what was presented.  Most of your clients probably don’t realize return of premium is an option.  Give them the option of grabbing that whole handful of candy!  Now why didn’t I think of that?!

Andrea Blanchard is the Southeast Regional Sales Manager for Assurity Life Insurance, a mutual carrier based out of Lincoln, Nebraska.  With over 16-years of experience in the industry, Andrea is dedicated to helping agents grow their business by developing strategies and customized solutions that uncover new opportunities in the middle income market.  Andrea can be reached by telephone at 800-276-7619, ext. 4533.  Click here to Connect with her on LinkedIN.

[1] http://disabilitycanhappen.org/research/pdfs/awareness2014.pdf
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Filed under: Disability Insurance, Marketing, Selling Tagged as: disability insurance, insurance, return of premium

Help Insureds Take Time Off of Work to Care for Family Members

  by  DIBroker East
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Jill FrohardtWith the launch of Standard’s new Disability Insurance product, Platinum Advantage, in 42 states next week (January 3, 2017), the discussion below of their “Family Care” benefit is timely.

A Guest Blog by Jill Frohardt, Regional Director, The Standard

 Driving home a couple of weeks ago, I heard a story on the radio about a poll that asked men and women to list the one thing they could not live without. The results were pretty funny – women ranked their beds higher than their husbands. As someone who values my sleep, I might say it’s a toss-up between my husband and my bed, but don’t tell him that.

In all seriousness, our families are the most important thing in our lives. If they needed us, we’d be there in a heartbeat to help, and, according to the Family Caregiver Alliance, for approximately 43.5 million people in the U.S. that means providing unpaid caregiving services.

Caring for a family member can cause physical, emotional and financial stress. Many caregivers struggle with trying to maintain a job, keeping up with household and family duties, and providing care for their loved one. In a recent FMLA survey, 62 percent of employees taking FMLA leave with partial or no pay reported some financial difficulties and 30 percent reported severe financial difficulties.1

At The Standard, we want to help ease the financial burden of caregiving. That’s why we’ve provided the Compassionate Care Benefit® in The Standard’s Protector PlatinumSM individually underwritten disability insurance policy (in approved states only) for the past six years.

This built-in benefit helps replace income for an insured who suffers income loss due to taking time away from work to care for a family member with a serious health condition. The Compassionate Care Benefit pays a monthly benefit in proportion to the insured’s loss of income, for a total of up to six times the policy’s basic monthly benefit. And it’s automatically included in the Protector PlatinumSM policy at no extra cost.

Over the past six years, we’ve seen this benefit’s impact on our customers. The Compassionate Care Benefit has given some of our customers what they needed most at a difficult time in their lives: time to spend with their loved one while receiving benefits to help replace lost income.

The Standard is continuing this benefit with our newest product, Platinum Advantage, available as of January 3, 2017 in 42 states. The individually underwritten product will be released first, and the Guaranteed Standard Issue version, targeted to the employer market, will roll out shortly after.

With the launch of Platinum Advantage, we’ve retitled the benefit “Family Care” and included it in both the fully underwritten and GSI products. It previously was available only with individually underwritten IDI. We’re going “all in” with this provision!

We at the Standard are not the only ones who see a tremendous need for this benefit. In 2016, Nike and Deloitte have both added paid caregiving leave as an employee benefit, and the state of New York has mandated paid caregiving leave to begin in 2018. Paid caregiving leave is on the cusp of becoming a more mainstream benefit offered by employers.

Because the Family Care Benefit will be included in the Platinum Advantage GSI policy, your employer clients will be able to offer their employees this form of paid caregiving leave through a GSI plan.

We are extremely excited about the broader inclusion of this valuable benefit in our new Platinum Advantage product. If you’d like more information on Platinum Advantage or the Family Care Benefit, please contact the team at DiBroker East-Eskra & Associates.

1Source: Family Caregiver Alliance, Caregiver Statistics: Demographics. Accessed September 1, 2016

Jill Frohardt | Regional Director, the Standard
Jill joined The Standard in 2014. Jill has had a variety of roles in the insurance industry for 12 years, seven of which have been in sales. Prior to The Standard, Jill worked with Mutual of Omaha and Allied Insurance. Other roles have included claims, underwriting, product development and sales. In her free time, Jill enjoys running, home-improvement projects and the outdoors

 

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Filed under: Carrier Updates, Disability Insurance, Product Updates Tagged as: disability insurance, family leave, insurance

Standard’s Protector Advantage & Holiday Pictures

  by  DIBroker East
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Team One: (Standard, MetLife, Illinois Mutual, Assurity, Mutual of Omaha): Shellie Goff, Mayte George, Sandra Zamora (team leader), Mayda Alvarez
Team One: (Standard, MetLife, Illinois Mutual, Assurity, Mutual of Omaha): Shellie Goff, Mayte George, Sandra Zamora (team leader), Mayda Alvarez

DIBroker East-Eskra & Associates celebrated a very successful year with our annual Holiday Lunch today (12/5/2016) at Bricktops in Coral Gables.

We started the celebration with an outstanding meal last night at Ortanique on the Mile, a restaurant that we highly recommend if you visit Coral Gables.

Jill Frohardt of the Standard flew into town to join us and to give us a presentation this morning on the Standard’s new product, Protector Advantage, due to launch in 43 states soon after the first of year.

The overall take home message from her excellent presentation was that the new product will be more flexible and will be much more competitive in the physician market (among others).

Some highlights from the new product:

  • A true Own Occupation Rider with specialty language for physicians, dentists and attorneys
  • A choice of Enhanced, Basic or Short-term Residual (Enhanced and Basic have a Recovery Benefit)
  • A Student Loan Rider
  • A Benefit Increase Rider (a purchase option exercisable every three years similar to Principal’s Benefit Update)
  • Full mental nervous coverage for most occupations, including most (but not all) physicians
  • A discount for Residents (among other discounts)

Our Holiday Lunch is a way of acknowledging the excellent work our staff have performed throughout the year. If you do business with us but have never visited our office, you might want to see the faces of the first class employees here at DIBroker East. Our office functions in teams:

receptionteam
Reception/Data Management: From Left to Right: Violeta Corniel, Elizabeth Olcese (team leader), Karina Campos
Quote Team
Quote Team: Luis Guerrero, Michelle Carmenate, Lisa Molinuevo, Shirley Hernandez (team leader)

 

 

Team One: (Standard, MetLife, Illinois Mutual, Assurity, Mutual of Omaha): Shellie Goff, Mayte George, Sandra Zamora (team leader), Mayda Alvarez
Team One: (Standard, MetLife, Illinois Mutual, Assurity, Mutual of Omaha): Shellie Goff, Mayte George, Sandra Zamora (team leader), Mayda Alvarez
Team Two: (Principal, Ameritas, Petersen Int, Fidelity): Julie Genna, Jessica Valdes, Cary Viltre (team leader), Meghan Collins, Tina Escarra (not shown)
Team Two: (Principal, Ameritas, Petersen Int, Fidelity): Julie Genna, Jessica Valdes, Cary Viltre (team leader), Meghan Collins, Tina Escarra (not shown)
The Holiday Lunch
The Holiday Lunch

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Filed under: Carrier Updates, Disability Insurance, Product Updates Tagged as: disability insurance

Guest Blog – Guaranteed-Issue Disability Business Insurance By Joe Russo

  by  DIBroker East
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One of the hottest topics of the current U.S. disability insurance industry is guaranteed-issue (GSI – guaranteed standard issue) coverage. GSI products are quite popular and are expanding in scope.  Even though the benefits platforms take time and diligent effort to achieve corporate approval and efficient administration from a human resources standpoint, they offer substantial group discounts, and they provide income protection without the hassle of intrusive medical exams and blood/urine draws, saving a board of executive directors and their employees time, money, logistical headaches and unnecessary breaches of privacy.

Joseph Russo - Underwriter and Account Executive at Petersen International Underwriters
Joseph Russo – Underwriter and Account Executive at Petersen International Underwriters

From an agency and advisor point of view, GSI programs do require hard work and good connections, but they are pure gold.  Commissions, especially in the high-limit market, can be enormous and long lasting.

Many group carriers are now providing low-limit guaranteed-issue disability income protection policies as supplements to existing group LTD plans.  The Surplus Lines market is also heavily marketing high-limit excess GSI coverage to accounting firms, C-Suite executives, physician groups and law firms.

The personal income protection GSI market is all abuzz and is just beginning to be exploited, but the business GSI market remains relatively unsaturated.  Have you ever come across a guaranteed-issue key person DI plan?  What about guaranteed-issue BOE coverage?  Ever heard of GSI buy/sell or severance insurance?  While extremely uncommon and with limited scope in the traditional disability market, these programs do exist in the secondary DI markets like Lloyd’s of London.  High-limit, robust benefit structures make for unique and exciting corporate solutions.

Encompassing the same incredible attributes and large multi-life premium discounts of more familiar guaranteed-issue group personal DI products, business insurance plans are great sales tools and door openers when approaching large to small companies with multiple proprietors or with a number of key personnel.  Business GSI benefits aren’t readily known to anyone outside the specialty DI world which makes them new and exciting.  And it doesn’t hurt that these benefits platforms can be true saviors to companies affected by the unforeseen and premature disablement of employees and employers.

Here are some examples and ideas for business uses of disability coverage on a GSI chassis:

Key Person

A pharmaceutical company employs 33 regional sales reps who are experts in business development and maintaining client relationships.  A loss of any one of them would certainly cause, at the very least, short-term fiscal concern for the company.  A properly deployed Key Person GSI plan would be able to financially indemnify such a loss of any one or more strategic personnel.

Business Overhead Expense

A medical practice management firm oversees 16 separate physician groups under a shared corporate structure.  Maintaining the usually large monthly overhead of any one of the individual practices, should one of the physicians become disabled, would be a collective financial hardship.  A BOE GSI plan would be the best solution in covering the monthly expenses of all participating practices over and above their individual policies.

Buy/Sell

A law firm of 127 attorneys, many of whom are included in a stock option program, provides an average of 7% ownership of the company to each equity partner.  An appropriately devised Buy/Sell GSI plan would fund a buy/sell agreement to cover each of the stake holders on a guaranteed-issue basis.

Severance

A property insurance company was acquired by a foreign conglomerate.  The acquisition brought about some corporate restructuring that culminated in the layoff of seven department heads.  Each severed executive was provided with an agreement promising the continuation of long-term disability insurance.  A Severance

GSI plan would be the most efficient and economical method of providing disability benefits to recently severed employees.

The GSI benefits platform has also proven to be very useful with regards to buy-in funding, contract guarantees, loan indemnification and salary continuation funding.  The Lloyd’s market has the rare ability to financially protect a business, virtually no matter the size, on a multi-life chassis with a guaranteed issuance of high-limit disability insurance.

Joseph Russo is an Underwriter and Account Executive at Petersen International Underwriters.  With over 15 years in the financial services industry, Russo is a “specialty market” life and disability insurance expert.  He is also the Editor-In-Chief of Petersen International’s weekly publication The Communicator.  Russo can be reached at Petersen International Underwriters, 23929 Valencia Boulevard, 2nd Floor, Valencia, CA 91355.  Telephone: 800-345-8816.  Email: joe@piu.org.

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Filed under: Carrier Updates, Disability Insurance, Selling Tagged as: Buy/Sell, disability insurance, Guaranteed Standard Issue, Key Person

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