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Mutli-life Disability Insurance Discounts: One of Your Best Marketing Strategies (Part I)

  by  DIBroker East
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Writing multiple lives at the same work place or in the same association can bring the costs down for your clients—while still maintaining all of the advantages of an individual policy.

In this blog I will focus on the most common and most basic approach, writing three (or sometimes two) lives at the same place of employment. Later blogs will discuss simplified and guaranteed standard issue policies.

Offering a discount to your clients can be one of the most effective marketing tools available to you. Lower premiums in general tend to increase sales, but effective marketing of discounts can add an additional incentive to your clients to act. Everyone likes to believe that she has gotten a good deal.

In the individual disability insurance market, most cases are individually priced and underwritten. For example, a physician who applies for a policy will see rates based on his or her specialty, age, state, tobacco use and health issues if any. All of the factors that go into policy construction, including the elimination period, benefit period and riders will also affect the premium. But the cost of each of those factors has to be filed with the state insurance commission. The premium will be determined by the rates filed in that state. The premium will not fluctuate year to year as it can with Group Long Term Disability (LTD). For Non-cancellable, guaranteed renewable products, the premium will then be fixed for the life of the policy (usually to age 65 or 67—thus the stringent medical and financial underwriting up front).

The premiums for Group LTD on the other hand, are determined not only by the policy series available at the time, but also by the characteristics of the group. The larger the group, the lower the premium generally. Other factors can come into play, but because the group contract typically is renewed each year, the carrier has much more leeway to negotiate on premium for cases that they want.

Discounts in the individual market exist as well, but the rules are more clearly defined. In the past these discounts were almost always unisex rates (so women typically saw a big discount and men a smaller discount since DI policies for women cost more than for men). More recently, a number of carriers have done away with unisex rates. This trend has been especially prominent in the resident market.

Many carriers offer a 10%, 15%, or 20% (it varies by carrier) discount with as few as two or (usually) three lives. For example, Standard Insurance Company will issue a 10% gender discount on as few as two lives, when they are both owners (at least 20% ownership) and the premium is at least $5,000. Or they will offer a 10% gender distinct discount with three lives at the same place of employment.

Principal Financial Group will issue multi-life premiums that are unisex in pricing and that offer a 20% discount. For female applicants the discount can be as much as 40%!

Ameritas offers either a 15% gender distinct discount with three lives – but the discount goes up to 20% if it is employer paid or if there is 100% participation.

While individual disability insurance policies, even those with a discount, will almost never compete on premium with a group LTD plan, individual policies offer their own unique benefits, including, typically, better policy definitions, ease of portability, and freedom from being governed by ERISA.

Typically three cases need to be submitted together to start the discount, but there are exceptions sometimes to this rule. If one case is submitted, the other two can be added within the six months or a year depending upon the carrier. Once the discount is established, going forward new cases can be added to an existing multi-life case. Some carriers have become rather aggressive in allowing any producer to add to an existing multi-life case with the discount and other carriers are more restrictive, requiring each producer to obtain his or her three clients to get the discount.

Association discounts also exist, but are much less common than in the past. Most carriers have not have good success with association discounts, but there are some still out there. Both Principal and Ameritas, for example, still have some association discounts. They are 10%, gender distinct. To start a new one the producer would typically have to show that he or she is endorsed by the association and will have to have a marketing plan. Usually, the association discounts are limited to one state, but in our industry there are always exceptions.

In the physician resident market right now only MassMutual and Ohio National offer unisex rates on residents, but we expect that to change in the coming years. All of the other carriers who were offering unisex rates to physician residents have moved to gender distinct rates because they were receiving more female applicants than they had priced for. This market has become very competitive and has essentially developed its own rules when it comes to discounts—it is hard to write a case in that market without a discount. The discount rules for residents have changed frequently in the last few years, so best to call us if you have questions about that market.

So the next time you are discussing the need for disability insurance with a client, ask for referrals: with three (sometimes two) lives you can bring the premium down for that client and potentially generate more sales for yourself.

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Filed under: Disability Insurance, Training Tagged as: disability insurance

DIBroker East-Eskra September 2016 Disability Insurance Sales Meeting

  by  DIBroker East
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On Monday of this week, we had our annual disability insurance sales meeting at our office in Coral Gables, FL, at which all of our sales partners from around the country gather to hear presentations, to share ideas, and to reconnect with our excellent support staff. Eight of our partners attended this year: Michele Friedlander (Broward and Miami-Dade County), Tim Murray (Central Florida area); Clarke Morris (Southeast States); Todd Forney (Midwest States), Ed Morrison (Northeast States); Michael Tyler (Palm Beach and South FL), Brendhan Crowley (PA & NJ), and Juan Comendeiro (Miami-Dade). Charlie Blomme (MN & WI) called in.

20160918_214341
Tim Murray, Clarke Morris, Ed Morrison, & Todd Forney, DIBroker East-Eskra

 

The meeting actually started Sunday evening at Caffe Abbracci (one of our favorite restaurants and Horatio our favorite server did his usual amazing job of taking care of us). We had a fabulous dinner sponsored by the Principal Financial Group—thank you to Candy Bidler and Bob Herman for making the trip and for sponsoring the dinner. Gabriela Trench of Global Mind, a digital marketing company, also joined us.

Gabriela Trench, Michael Eskra, Anne Eskra, Horatio, Cathy Eskra, Peter Eskra
Gabriela Trench from Global Mind, Michael Eskra, Anne Eskra, Horatio, Cathy Eskra, & Peter Eskra

We continued the next morning at Graziano’s Market over their great empanadas and coffee. Mark Heintzman, our MetLife GSI rep, met with us and updated us on the news from MetLife (we missed you Dan Van).

Back at our office, we began with a presentation from Stuart who is with Objective Management Group on segmenting your clients and overcoming internal resistances to selling.

Then we had an excellent presentation from Doug Waters and Jill Frohardt of The Standard. They focused on The Standard’s new product, Platinum Advantage, which they hope will launch in most of the country early next year—perhaps even January 1st (Florida, California and New York are expected to come later-not a surprise). With the launch of their new product, The Standard is returning to a more flexible platform (the own occupation definition is no longer built-in for example) and will move to a new purchase option design that will help to reduce the premium. And they expect to be competitive premium-wise with physicians again.

Michael Tyler, Juan Comendeiro, Brendhan Crowley, DIBroker East-Eskra
Michael Tyler, Juan Comendeiro, & Brendhan Crowley, DIBroker East-Eskra

The Standard provides us with some marketing dollars every year (based on our production), which we put toward this meeting—and they bought breakfast. Many thanks for the support and for making the trip (all the way from Omaha for Jill).

Doug Waters & Jill Frohardt,The Standard
Doug Waters & Jill Frohardt, The Standard

Bob Herum of Ameritas came next. Although we have been doing business with Ameritas for a number of years, they were never a top three carrier for us in terms of our production for a variety of reasons, including their own focus on developing their in-house DI Centers. Bob made it very clear that he wants to partner with us (as we do with Ameritas) to grow our business with them in the coming years. Ameritas has an excellent DI product and Bob is helping us to navigate the various rules and programs they offer.

 

Bob Herum, Ameritas
Bob Herum, Ameritas

Last, but not least, we were able to spend time getting caught up with the Principal folks, Candy Bidler and Bob Herman. Principal is our longest standing relationship, going back about 20 years now, and remains an essential part of our business. We have led Principal in production for many years now, we hope to continue to do so.

Candy Bidler & Bob Herman, Principal Financial Group
Candy Bidler & Bob Herman, Principal Financial Group

DIBroker East-Eskra has had an excellent year so far, with the summer resident season being especially busy. We look forward to continued growth over the coming 12 months.

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Filed under: Carrier Updates, Disability Insurance, Marketing, Training

A Great But Little Known Free Business Valuation from the Principal Financial Group—by Michael J. Eskra, III

  by  DIBroker East
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MichaelRecently a good producer by the name of Brock Jolly came to me for help with a group of Podiatrists he works with.  Brock’s primary company is Mass Mutual, but Brock shops every case for his clients to find the best fit.  His clients all had personal disability insurance and were now looking to insure their business. More specifically, they wanted to fund the buy-sell agreement their attorney had recently drafted for them.

 

The four partners all had equal ownership interest in the business.  When Brock approached me about the case my first questions were “how much are they looking to insure the business for” and “what is the business worth”?  They did not know the answer.  Without some idea of what the business is worth, I was unable to prepare options for them and Brock was also unable to prepare options on the life insurance side which they also requested from him.

 

At that point I told Brock about the Business Valuation that Principal offers at no cost to the client.  He loved the idea and his clients loved that they would not have to spend the $5,000 to $10,000 that accountants typically charge for such a valuation. Although this process may not meet all the needs that arise when seeking a business valuation, it more than served the purpose of helping these clients decide on how much coverage they needed.

 

I had Brock collect the last three years of business returns, a current balance sheet, and a profit and loss statement and sent them to Patti at Principal Life.  Patti is a CPA and a terrific resource for valuing small businesses.  She is very knowledgeable and provides an excellent product. The process took about 3 weeks. The end result was a first class, very professional report.  Principal valued the business five different ways to give them some options.  The clients were thrilled with the report and of course loved the cost.  They purchased both life and disability insurance policies to fund the liability created by their buy-sell agreement.

 

At DIBroker/Eskra & Associates we handle cases like these every month if not more.  To date the clients have always been satisfied with the valuation report.  Sometimes they go forward with insuring themselves and sometimes they buy policies to cover the risk, but they always leave happy….

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Filed under: Carrier Updates, Disability Insurance, Selling, Training, Uncategorized Tagged as: disability insurance, insurance

How to Let your Spouse Become an Insurance Company

  by  DIBroker East
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Mark Kinback
Mark Kinback

Guest Blog by Mark A. Kinback, AVP Underwriting & Multi-life Sales at Principal Financial Group, Mark has over 35 years of experience in both underwriting and individual disability income marketing.

As the parent of four children, I felt pretty good two years ago when my youngest graduated from college and got a job. On the day she moved out of the house, all four children were working, living away from home, and supporting themselves (except for the occasional money my wife gives them without telling me). I thought I had crossed the finish line of worrying about their money issues and could sit back and relax while they plotted their own financial futures.

Three of the children ended up working for companies with very good group long-term disability insurance programs. Their benefits are tax-free with high caps and high replacement amounts.

For my oldest son, however, it’s a slightly different story. He got a job with a company started by a venture capital firm. It pays well, but does very little for benefits. Like many young professionals with condo payments, car payments, IRA contributions, etc., my son was slow to embrace other benefit commitments. One weekend, I talked to him about protecting his income. I asked him what would happen if he became too sick or hurt to work. He didn’t answer right away but in the background my wife casually said, “We’ll help him.”

As soon as I heard that, I knew what she’d like us to do — help pay his monthly bills for as long as necessary. We would essentially become a non-profit insurance company with the unique feature of charging no premiums! This would be in addition to our current non-profit loan company that doesn’t collect the money lent to the kids.

Recognizing the potential liability of my wife’s plan, I proposed an idea that I felt would work for all parties – a “starter” income protection – insurance program. I agreed to pay the premiums for an individual disability income insurance policy for my son for one year if he would apply for coverage within 30 days. Then he would be responsible for payments after a year. I’m happy to say he accepted the offer. That means two things: I sleep better at night and my wife is out of the insurance business (at least for now!)

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Filed under: Disability Insurance, Marketing, Selling, Training

Lessons Learned from a Seasoned IDI Agent: Guest Video Blog by Steve Brady

  by  DIBroker East
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Steve Brady
Steve Brady

Lessons Learned From a Seasoned IDI Agent          

By Steve Brady, National Accounts Sales Director at The Standard (Standard Insurance Company)

Steve Brady is one of the most creative disability insurance specialist in our industry.  Steve put the Standard on the disability insurance map in a significant way when he helped them bring back to the market in the early 2000’s a true own occupation definition for all physicians (among other innovations). Such a bold (and successful) movement is characteristic of his innovative approach to marketing and sales.

Not surprisingly, when he put together this training video of about 30 minutes,  he did it in his own unique way. Steve is our first guest to provide content for our blog and I feel very fortunate that he was willing to share this very special training video–it is a great introduction to IDI sales.

Join Steve on a ferry journey as he recounts real-life sales stories from his more than three decades of selling individual disability income insurance (IDI).  Steve discusses target markets in need of income protection, key IDI contract provisions, and sales strategies proven to work. Watch Video. (http://players.brightcove.net/1079186452001/default_default/index.html?videoId=4902637574001)

 

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Filed under: Disability Insurance, Marketing, Selling, Training Tagged as: disability insurance

Disability Insurance Sticker Shock and Job A, Job B

  by  DIBroker East
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Sticker shock is a common problem in the disability insurance world, especially for new financial planners and insurance agents who have become used to the very low cost of term life insurance.

The cost of a good DI policy, something like a 90 elimination period, with a to 65 or 67 benefit period, residual (for partial disabilities), protection in your own occupation, and a purchase option (for us that would be the outline of basic, but very good policy for a professional) typically costs between 1.5% and 3% of income. And the premium goes up significantly with age, among other factors.

You are a young agent and you just sold a million dollar, 20 year term policy to a 30 year old female for $365 a year. How do you sell a policy that costs 2% of her income–say $2,000?

First, start with the need, not with the quote. For example: What would happen if you got sick or hurt and could not work for a few years?

Second, let the client know you can help her find the right solution to her need, but make it clear up front that good coverage is not cheap and that there are very good reasons for that–most notably the odds of making a claim on a disability policy are much, much higher than the odds of dying during your working years (of course the odds of dying are 100% eventually, but hopefully later).

Third, Job A, Job B.

This idea is a classic in our industry. My father used it 30 plus years ago, but I don’t know who first thought of it (an unknown home office person in Marketing at Provident or Unum or Paul Revere back in the day?–whoever it was, my thanks to you).

It is Disability Awareness Month, and in honor of that unknown creator, the simple, but perfect context for the DI sale:

You are looking for a job. You have two offers: Job A pays you $100,000 a year if you are healthy and can work, but nothing if you are sick or hurt and cannot work. Job B pays you $98,000 a year if you are healthy, and $60,000 a year (tax free) if you become disabled and cannot work. Which job do you choose?

No one ever says they choose Job A.

JobAJobB-new

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Filed under: Disability Insurance, Marketing, Selling, Training

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DIBroker East provides one-stop shopping for all your clients’ disability insurance needs. We represent the leading DI carriers, insuring your presentation is the most competitive available while providing the best sales support and service in the industry.

DIBroker East makes DI simple.

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