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Help Insureds Take Time Off of Work to Care for Family Members

  by  DIBroker East
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Jill FrohardtWith the launch of Standard’s new Disability Insurance product, Platinum Advantage, in 42 states next week (January 3, 2017), the discussion below of their “Family Care” benefit is timely.

A Guest Blog by Jill Frohardt, Regional Director, The Standard

 Driving home a couple of weeks ago, I heard a story on the radio about a poll that asked men and women to list the one thing they could not live without. The results were pretty funny – women ranked their beds higher than their husbands. As someone who values my sleep, I might say it’s a toss-up between my husband and my bed, but don’t tell him that.

In all seriousness, our families are the most important thing in our lives. If they needed us, we’d be there in a heartbeat to help, and, according to the Family Caregiver Alliance, for approximately 43.5 million people in the U.S. that means providing unpaid caregiving services.

Caring for a family member can cause physical, emotional and financial stress. Many caregivers struggle with trying to maintain a job, keeping up with household and family duties, and providing care for their loved one. In a recent FMLA survey, 62 percent of employees taking FMLA leave with partial or no pay reported some financial difficulties and 30 percent reported severe financial difficulties.1

At The Standard, we want to help ease the financial burden of caregiving. That’s why we’ve provided the Compassionate Care Benefit® in The Standard’s Protector PlatinumSM individually underwritten disability insurance policy (in approved states only) for the past six years.

This built-in benefit helps replace income for an insured who suffers income loss due to taking time away from work to care for a family member with a serious health condition. The Compassionate Care Benefit pays a monthly benefit in proportion to the insured’s loss of income, for a total of up to six times the policy’s basic monthly benefit. And it’s automatically included in the Protector PlatinumSM policy at no extra cost.

Over the past six years, we’ve seen this benefit’s impact on our customers. The Compassionate Care Benefit has given some of our customers what they needed most at a difficult time in their lives: time to spend with their loved one while receiving benefits to help replace lost income.

The Standard is continuing this benefit with our newest product, Platinum Advantage, available as of January 3, 2017 in 42 states. The individually underwritten product will be released first, and the Guaranteed Standard Issue version, targeted to the employer market, will roll out shortly after.

With the launch of Platinum Advantage, we’ve retitled the benefit “Family Care” and included it in both the fully underwritten and GSI products. It previously was available only with individually underwritten IDI. We’re going “all in” with this provision!

We at the Standard are not the only ones who see a tremendous need for this benefit. In 2016, Nike and Deloitte have both added paid caregiving leave as an employee benefit, and the state of New York has mandated paid caregiving leave to begin in 2018. Paid caregiving leave is on the cusp of becoming a more mainstream benefit offered by employers.

Because the Family Care Benefit will be included in the Platinum Advantage GSI policy, your employer clients will be able to offer their employees this form of paid caregiving leave through a GSI plan.

We are extremely excited about the broader inclusion of this valuable benefit in our new Platinum Advantage product. If you’d like more information on Platinum Advantage or the Family Care Benefit, please contact the team at DiBroker East-Eskra & Associates.

1Source: Family Caregiver Alliance, Caregiver Statistics: Demographics. Accessed September 1, 2016

Jill Frohardt | Regional Director, the Standard
Jill joined The Standard in 2014. Jill has had a variety of roles in the insurance industry for 12 years, seven of which have been in sales. Prior to The Standard, Jill worked with Mutual of Omaha and Allied Insurance. Other roles have included claims, underwriting, product development and sales. In her free time, Jill enjoys running, home-improvement projects and the outdoors

 

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Filed under: Carrier Updates, Disability Insurance, Product Updates Tagged as: disability insurance, family leave, insurance

Standard’s Protector Advantage & Holiday Pictures

  by  DIBroker East
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Team One: (Standard, MetLife, Illinois Mutual, Assurity, Mutual of Omaha): Shellie Goff, Mayte George, Sandra Zamora (team leader), Mayda Alvarez
Team One: (Standard, MetLife, Illinois Mutual, Assurity, Mutual of Omaha): Shellie Goff, Mayte George, Sandra Zamora (team leader), Mayda Alvarez

DIBroker East-Eskra & Associates celebrated a very successful year with our annual Holiday Lunch today (12/5/2016) at Bricktops in Coral Gables.

We started the celebration with an outstanding meal last night at Ortanique on the Mile, a restaurant that we highly recommend if you visit Coral Gables.

Jill Frohardt of the Standard flew into town to join us and to give us a presentation this morning on the Standard’s new product, Protector Advantage, due to launch in 43 states soon after the first of year.

The overall take home message from her excellent presentation was that the new product will be more flexible and will be much more competitive in the physician market (among others).

Some highlights from the new product:

  • A true Own Occupation Rider with specialty language for physicians, dentists and attorneys
  • A choice of Enhanced, Basic or Short-term Residual (Enhanced and Basic have a Recovery Benefit)
  • A Student Loan Rider
  • A Benefit Increase Rider (a purchase option exercisable every three years similar to Principal’s Benefit Update)
  • Full mental nervous coverage for most occupations, including most (but not all) physicians
  • A discount for Residents (among other discounts)

Our Holiday Lunch is a way of acknowledging the excellent work our staff have performed throughout the year. If you do business with us but have never visited our office, you might want to see the faces of the first class employees here at DIBroker East. Our office functions in teams:

receptionteam
Reception/Data Management: From Left to Right: Violeta Corniel, Elizabeth Olcese (team leader), Karina Campos
Quote Team
Quote Team: Luis Guerrero, Michelle Carmenate, Lisa Molinuevo, Shirley Hernandez (team leader)

 

 

Team One: (Standard, MetLife, Illinois Mutual, Assurity, Mutual of Omaha): Shellie Goff, Mayte George, Sandra Zamora (team leader), Mayda Alvarez
Team One: (Standard, MetLife, Illinois Mutual, Assurity, Mutual of Omaha): Shellie Goff, Mayte George, Sandra Zamora (team leader), Mayda Alvarez
Team Two: (Principal, Ameritas, Petersen Int, Fidelity): Julie Genna, Jessica Valdes, Cary Viltre (team leader), Meghan Collins, Tina Escarra (not shown)
Team Two: (Principal, Ameritas, Petersen Int, Fidelity): Julie Genna, Jessica Valdes, Cary Viltre (team leader), Meghan Collins, Tina Escarra (not shown)
The Holiday Lunch
The Holiday Lunch

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Filed under: Carrier Updates, Disability Insurance, Product Updates Tagged as: disability insurance

Metlife Suspends Individual Disability Insurance Sales—What Will the Impact be?

  by  DIBroker East
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MetLife-insurance-logo-585x216For roughly the last dozen years, MetLife has been an integral part of our operation. We are wholesalers in disability insurance. We only do one thing, and we do it very well. At DIBroker East-Eskra & Associates, we add value by providing access to nine or so insurance carriers (the number changes a bit depending upon the year—Pan American also exited the market a few years back and we do very little business with Guardian at this point), by providing expertise in case design and approaches to selling, and by providing consistent top quality service. We make it as easy as possible to complete what can be a complicated sale. We focus on the professional, the small business, and the executive markets, but provide products for all walks of life and all circumstances related to disability insurance.

DIBroker East-Eskra & Associates represents nearly all of the carriers in this market (at least nearly all of the one’s willing to work with a wholesaler, so not NML for example). MetLife, along with the Principal Financial Group and the Standard Insurance Company together have made up approximately 80% of our business. Most years we have been the highest producing independent wholesaler for MetLife (we also lead Principal and are usually in the top five with the Standard). So what does the loss of MetLife mean to us?

MetLife was seen by us as something of a lumbering giant. Slow to roll out new products. Slow to fix silly little things like the software to run their Buy-Sell quotes. Too often willing to reorganize a working org chart into something that made no sense. And lacking in creative, useful marketing materials. But in the most essential ways, they had figured out how to be a major player in the IDI market.

Met has had an excellent product the last few years. Their product has sold very, very well for us in the physician market (especially with surgeons) and they have also had the most aggressive participation limits with Group LTD—participating all the way up to $40,000 for their top occupation classes at a time when most carriers would only participate up to $30,000 (Principal goes to $35,000 and the Standard just matched that amount this week).

MetLife also had developed in house expertise that puts them among the best in the industry. We have had excellent underwriters and sales reps there and we had developed relationships with many levels of management at MetLife. We felt as if we were partners with them in this great field of providing the undersold and very important product know as IDI. When they announced the spin-off of the domestic Life, Annuity, and IDI products, we had calls and visits from them to assure us that nothing would change in our world. I believe that these assurances were genuine at the time, but nonetheless somehow they made the reality of their announcement to suspend all non-GSI related sales even more of a shock.

MetLife’s departure is not good for the industry in my opinion. There are so few carriers in the industry already; we need more carriers, not fewer. Our biggest source of competition is not the NML agent or the Guardian agent trying to take business we have quoted, rather it is the reality that most people in the country do not even know what disability insurance is and have never been asked by an agent or a financial planner about their need for it.

So, we are saddened for our friends at MetLife who have had to scramble to find new jobs and we will be slightly less competitive in certain occupation classes than before. But we are ready for the challenge. Our production with Ameritas has lagged that of our previous big three for a variety of unique circumstances, but that will change. They have an excellent product (True Own Occ, very strong Residual Benefit, a Cobra Benefit—and they include a Good Health Benefit that reduces the elimination period and a non-Disabling Injury Benefit) and we have a very good underwriter with them.

Standard just announced that they will launch their new product, the Platinum Advantage, early next year. They assure us that they will be very competitive in the physician market again. The Platinum product is clearly one of the very best on the market and we are very happy to hear that they will be price competitive in the physician market. And there too we have an excellent underwriter and we love their electronic policy delivery.

Our relationship with Principal is as strong as ever. We have sent more production to them than to any other carrier and we do not expect that to change. They have a way of doing business that makes things easy and underwriting that is as good as it gets in the industry,

We were growing our production with all three of these carriers this year before the MetLife announcement and now we look forward to giving them even more production.

DIBroker East-Eskra & Associates will continue to prosper as far as we can see and our brokers who relied upon MetLife will feel only the slightest of bumps as they adjust to selling Principal, Standard and Ameritas. We still have great products and great service to offer. In fact, compared to where we were a dozen or so years ago when MetLife become a player for us, we are much better situated.

*Please note that MetLife will continue to offer GSI and buy-ups to GSI and will continue to service existing policies, including purchase options.

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Filed under: Carrier Updates, Disability Insurance, Product Updates Tagged as: disability insurance, insurance

MetLife to suspend IDI sales Sept 1st

  by  DIBroker East
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My second blog post was planned as a happy retelling of our reward trip this week to Key Largo for our top Sales Partners here at dibroker east (Clarke Morris, Tim Murray, and Michael Tyler qualified)–that will have to wait.

Kieran Mullins Senior Vice President at MetLife sent out an email today announcing the suspension of individual disability insurance sales at MetLife:  (W)e have decided to suspend Individual Disability Insurance (IDI) sales, effective September 1, 2016. This date will be the final date to submit business, with the final date to place business on October 31, 2016. This suspension affects the fully underwritten IDI line under U.S. Retail. The Group, Voluntary & Worksite Benefits business will continue to manufacture and sell Group Disability Insurance/Guaranteed Standard Issue business as they do today. 

We are disappointed by this news and saddened for our friends at MetLife who will be out of a job. MetLife has an excellent individual product, excellent underwriters and a strong team of support, starting with our rep Chris Ginocchio.

From conversations we have had with folks at Metlife, they are not planning to sell the block of business and say the block is performing well–this could bode well as a sign that they plan to return to the market in the future. But at this point, they don’t seem to be making a firm commitment to that.

MetLife’s product has been an important of our portfolio. We do business with nine disability insurance carriers, but they have consistently been in our top three, and have been a strong partner whom we had come to rely upon. We only hope that the suspension is short and that they return to the market with a renewed effort and focus.

The number of carriers in the IDI market has been pretty  steady in the last decade and carriers report a good return on investment–and they all seem to have weathered the financial downturn in 2008 without too much stress. But the market is a fraction its size in its heyday (say the ’80’s). It is not good for the market as a whole to lose a strong player such as Metlife.

I remember a number of years ago when Steve Brady of the Standard Insurance Company was visiting our office. Metlife had only just started to be a real player in the independent brokerage market. I recall Steve making a comment along the lines of…”If MetLife ever got really serious about the individual disability insurance market, they could dominate it.” The had gotten more serious, and from what we are told, it is a very profitable line of business for them. Now they are saying that they don’t have the resources to develop in the internal systems they need to support individual disability insurance sales. Pennywise, pound foolish?

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Filed under: Carrier Updates, Disability Insurance, Product Updates

Welcome to the Initial DIBroker East Blog: Buy-Sell

  by  DIBroker East
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Welcome to my initial blog for dibroker east/Eskra & Associates.

This blog will show up occasionally when something interesting happens in the disability insurance world that I want to share with you.

I was hoping to get my father, Mike Eskra, Jr. to take on this blog. He was a bit of a legend in our industry and a consummate marketer—and he loved to write (his book on Disability Insurance is a testament to that). Sadly, he passed away unexpectedly in September 2015. This blog is dedicated to him.

I want to start this blog with an unsung product in the disability world—disability buy-out.
Often, often, often we can see clients who have are the owners of small business, and often (though not often enough), they will have a buy-sell agreement that covers what happens to the firm in the event of the death of one of the partners. And often, they cover the risk created by that agreement with a term life insurance policy—great. So far, so good.

But so,so often, the agreement will also cover disabilities (which a good agreement should), and that liability with not be covered by a disability policy—but it can and often should be.

A number of carriers have excellent buy-sell products, including MetLife and the Standard. But the Principal Financial group has just released a new version of their buy-sell product (“DBO”) that has really fantastic pricing, and it now allows for one-way buy-outs.

If you have clients who own a small business and who have partners, talking with them about buy-sell needs is very important, and now is a great time to do it.

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Filed under: Carrier Updates, Disability Insurance, Product Updates, Selling, Training

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